Create Unforgettable Moments

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you request a consultation, contact us, or use our services. This includes:

• Personal identifiers (name, email address, phone number)
• Event planning preferences and requirements
• Communication records and correspondence
• Payment and billing information (when services are contracted)

2. How We Use Your Information

We use the information we collect to:

• Provide event planning and coordination services
• Communicate with you about your events and our services
• Process payments and manage contracts
• Improve our services and customer experience
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• With trusted vendor partners necessary for event execution
• When required by law or legal process
• To protect our rights or the safety of others
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your information
• Withdraw consent for marketing communications

6. Contact Us

For questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-9361.

Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By using our services or website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Evergreen Event Services provides professional event planning and coordination services including but not limited to:

• Event concept development and design
• Vendor coordination and management
• Timeline creation and event coordination
• Day-of event management and oversight

3. Client Responsibilities

Clients agree to:

• Provide accurate information and timely responses
• Make payments according to agreed schedules
• Respect vendor policies and venue requirements
• Communicate changes or concerns promptly

4. Payment Terms

Payment schedules and terms are outlined in individual service contracts. Generally:

• Initial consultation fees are non-refundable
• Deposits are required to secure service dates
• Final payments are due prior to event execution
• Late payment fees may apply

5. Cancellation Policy

Cancellation terms vary by service type and are detailed in individual contracts. Generally:

• Consultation fees are non-refundable
• Cancellations made 90+ days in advance: 50% refund of paid fees
• Cancellations made 30-89 days in advance: 25% refund of paid fees
• Cancellations made less than 30 days in advance: no refund

6. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for vendor performance, venue issues, weather conditions, or circumstances beyond our control.

7. Contact Information

Questions about these terms should be directed to [email protected] or +1 (212) 847-9361.

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

We use cookies for several purposes:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to provide relevant advertisements

3. Types of Cookies We Use

Session Cookies: Temporary cookies that expire when you close your browser

Persistent Cookies: Remain on your device for a set period or until you delete them

First-party Cookies: Set by our website directly

Third-party Cookies: Set by other websites (e.g., analytics providers)

4. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies already on your computer and set most browsers to prevent them from being placed. However, this may require you to manually adjust preferences every time you visit a site.

5. Your Choices

When you first visit our website, you can choose to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies or using our cookie preference center.

6. More Information

For more information about cookies and how to manage them, visit www.allaboutcookies.org

7. Contact Us

If you have questions about our use of cookies, please contact us at [email protected]

DMCA Policy

Last Updated: December 2024

1. DMCA Compliance

Evergreen Event Services respects the intellectual property rights of others and expects users of our services to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to valid notices of alleged copyright infringement.

2. Reporting Copyright Infringement

If you believe that your copyrighted work has been infringed upon, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated Agent

Our designated agent for copyright claims can be reached at:

Email: [email protected]
Phone: +1 (212) 847-9361
Address: 1247 Madison Avenue, New York, NY 10128, USA

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your contact information and consent to jurisdiction

5. Repeat Infringers

We maintain a policy of terminating services to users who are repeat infringers of copyrighted material.

6. Contact Information

For questions about this DMCA Policy, contact us at [email protected]

GDPR Compliance

Last Updated: December 2024

1. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to be Informed: Clear information about how we collect and use your data
• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we process your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: Not to be subject to automated decisions

2. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: When processing is necessary for contract performance
• Legal Obligation: When required by law
• Legitimate Interest: When necessary for our legitimate business interests

3. Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]
Phone: +1 (212) 847-9361
Address: 1247 Madison Avenue, New York, NY 10128, USA

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Event planning data is typically retained for 7 years for business and tax purposes.

5. International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved mechanisms.

6. Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within one month.

7. Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.